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Privacy Policy

Last updated: January 2026

1. Introduction

This Privacy Policy explains how Bangbet collects, uses, and protects your personal information when you use our website and services.

2. Information We Collect

  • Registration Data: Name, email, phone number, date of birth
  • Identity Verification: ID documents when required
  • Payment Information: M-Pesa Tanzania phone number, Tigo Pesa, Halopesa, transaction history
  • Usage Data: Games played, bets placed, pages visited
  • Device Information: IP address, browser type, device type

3. How We Use Your Information

  • To provide and improve our services
  • To process transactions and payouts
  • To verify your identity and prevent fraud
  • To send promotional offers (with your consent)
  • To comply with legal and regulatory requirements

4. Data Protection

We implement industry-standard security measures to protect your data:

  • SSL encryption for all data transmission
  • Secure data storage with access controls
  • Regular security audits
  • Employee training on data protection

5. Data Sharing

We may share your data with:

  • Payment processors (M-Pesa Tanzania, Tigo Pesa, Halopesa)
  • Game providers for game functionality
  • Regulatory authorities when required by law
  • Fraud prevention services

We do not sell your personal data to third parties.

6. Cookies

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze website usage
  • Improve our services

You can disable cookies in your browser settings, but some features may not work correctly.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

8. Data Retention

We retain your data for as long as your account is active, plus 5 years after closure for legal compliance. Some data may be retained longer if required by law.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

  • Email: privacy(at)bangbet-tz.com
  • Live Chat: Available 24/7 on our website